GreenHands
Mobile app that helps users discover and track volunteer opportunities.
Overview
A mobile application for managing volunteer opportunities in various fields. It is designed to help users find suitable volunteer activities, track their volunteer hours, and share experiences with the community.
The Problem
Volunteers often face difficulties in finding suitable opportunities, tracking their hours, and staying engaged over time. They are forced to use multiple platforms, and lack reliable information about the quality of opportunities available.
The Challenges
- Make finding volunteer opportunities easier and more personalized.
- Provide tools for tracking volunteer hours and activities efficiently.
- Offer reliable and up-to-date information on volunteer organizations.
- Increase long-term engagement with rewards and tracking features.
- Simplify the experience by centralizing everything in one platform.
Market Research
I analyzed the competitors in the market and found that there are only a few dedicated volunteer apps. Here are some key pain points highlighting the usability issues in existing apps:
Pain Points
Pain Point 1
Difficulty finding relevant volunteer opportunities that match personal interests and time availability.
Pain Point 2
Lack of tools to track volunteer hours and participation
Pain Point 3
Decreased engagement over time due to the complexity of managing activities across multiple platforms.
Pain Point 4
Uncertainty about the quality and suitability of volunteer opportunities.
Would you be interested in volunteering?
Yes
Yes, but not right now
No
55%
37%
8%
How often would you use this app to find activities?
Only when I have free time
Once a month
At least once a week
Not interested in volunteering right now
55%
27%
14%
4%
What would you like to see in a volunteering platform that would encourage you to volunteer more?
Filter activities by interests
Notifications about activities in my area
Tracking activity hours and receiving incentives accordingly
Detailed information about the organizations
70%
70%
40%
40%
Persona
Meet our users
I analyzed the competitors in the market and found that there are only a few dedicated volunteer apps. Here are some key pain points highlighting the usability issues in existing apps:
Shani 36-year-old
Tour guide
Thessaloniki, Greece
Shani visits her family in Israel three times a year, and during each visit, she looks for opportunities to volunteer and contribute to the community. However, due to the unpredictable nature of her visits, which span across multiple cities, Shani finds it challenging to plan and coordinate her volunteer work in advance. She often struggles to identify suitable opportunities in different locations, making it difficult to arrange volunteer activities that align with her schedule.
Daniel 22 -year-old
Computer Science Student At Hit
Holon, Israel
Daniel needs to complete volunteer hours for a scholarship. Due to his busy study schedule, he struggles to find time for volunteering and needs a way to track his hours and get proper certification. He is looking for flexible opportunities that fit into his limited free time.
Conclusions And Insights
1
Difficulty fitting activities into schedules and interests:
Many participants reported challenges in finding volunteer opportunities that fit their schedules and personal interests.
2
Volunteer location preferences:
Many participants preferred volunteer opportunities in their local area, making it easier to engage nearby.
3
Sharing and information about organizations:
Many volunteers are interested in receiving comprehensive information about volunteering organizations.
4
Volunteered but stopped:
While many participants had volunteered in the past, a significant number stopped volunteering over time.
The Solution
A user-friendly app designed to connect volunteers with relevant opportunities based on a personalized questionnaire, availability, and location, simplifying the volunteering process.
SiteMap
Wireframes- User flow
User Onboarding Process
Volunteers receive detailed information about the system before registration to reduce drop-off rates and boost motivation. There is a built-in registration process, but users can choose to skip it and enter as guests, completing the questionnaire after initial access. This ensures all users are well-informed and can easily become active participants.
Final design
User Interface Presentation
For the user interface, I chose a clean, delicate design with soft and friendly colors, aimed at providing a pleasant and intuitive user experience.
Final design
Home Screen
The first screen after logging into the app is the home page, which is optimized to provide personalized recommendations for each user. At the top of the home screen, there are relevant system notifications to keep users informed.
Final design
Organizations and Volunteer Activities
The organizations page provides comprehensive information about various organizations, allowing users to rate and share their experiences. At the top of the page, there is a search bar, and to simplify the process, predefined categories are presented.
Final design
Volunteer Hours and Rewards
The Activities page allows users to view their volunteer hours, see scheduled activities with options to edit or reschedule, review their volunteering history, and access the rewards store to redeem their accumulated coins.
